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Write to the CEO

Dear Clients, Partners, Colleagues and Friends!

I, Alexander Kononkov, am the general director of the First Monitoring Company.

Our entire Team strives daily to provide the highest quality service, distinguished by its competence and professionalism. But, as is well known, those who do nothing make no mistakes. We deal with our Clients many times a day, and no one is immune from mistakes and omissions.

If you have a problem, please let me know.

Fortunately, over the last 5 years, there have been very few mistakes and I perceive each one as a gift, because if you report a problem, it means that you have retained the remnants of loyalty and are ready for dialogue.

This is the most productive approach, forcing me to make the maximum effort to find a solution to the current situation. I promise that your complaint will be considered on the same day.

I will contact you and try to make every effort to resolve the situation, taking it under personal control.

Your comments will help us become better.
If you encounter a misunderstanding, please do not hesitate to write to me, do not keep silent about your problems. This action will solve your problems as quickly as possible and we will find a solution that is beneficial for both parties.
Fill out the form and I will call you back in 15 minutes

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